EASY RETURN INSTRUCTIONS
RETURN A STORE PURCHASE*
Speed up your exchange or return by calling a VIP Expert at 800-743-3206. We can help you pick out new sizes or gear.
Just need a return label? Send us an email with your Order # or Customer # here
RETURN AN ONLINE PURCHASE
Bought your gear online or through your catalog? Your fastest way to swap out your items is to give us a ring at 800-743-3206 and reorder today. Or if you?re not in a rush, simply fill out the back of your package invoice and drop off with UPS, so we can take care of you lightning fast.
Road Runner Sports
- Completely fill out your Return Form.
- Seal your Return Gear in a box or bag, with the Return Form inside.
- Apply the provided UPS Return Label* on outside of package. Be sure to cover any previous shipping labels.
- Drop off at any UPS Store or UPS Drop off location.
- Save the UPS Tracking number to track your return's progress, anytime at Ups.com
- Count on us to process your return within 5-7 days. You'll get an email from our team when we have completed your return.
- If you would like to mail back your own way, please address to:
Attn: Returns Dept.
5553 Copley Drive
San Diego, CA 92111 *Return credit is deducted by $9.89 to cover the cost of return shipping charge.
Don't have a return form? You can print out a new return form in PDF format.
(If you can't view the form, you will need to download your free copy of Adobe® Acrobat® Reader®.)
Please allow 2 weeks for processing a return or exchange.
*Sorry, Easy Returns Label is not included on shipments going to APO/FPO, International and some US Territories.